Salesforce lists "Open CTI" on its Active Product & Feature Retirements page with timing: Spring '28 - February 2028.
Summary extracted from the official source text. Verify details on the source page.
| Platform | Salesforce |
|---|---|
| Effective date | Feb 2028 (in ~16 months) |
| Precision | month |
| Published | n/a |
| Categories | Deprecation |
| Tags | active, retirement |
| Official source | Salesforce Active Product & Feature Retirements ↗ |
| Fetched | 2026-10-17T03:44:00+00:00 |
| First seen | 2026-10-17T01:05:46+00:00 |
| Status | Listed by the source |
| Stable ID | salesforce-9fe74cd1d2 · JSON |